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What to Do if You Get Sick Abroad: A Student's Guide

Practical guide for students who get sick abroad. How to find doctors, use your insurance, handle emergencies, and get reimbursed.

Student Insurance Team
· · 8 min read
Doctor with stethoscope in a clinical setting

What to Do if You Get Sick Abroad: A Student’s Guide

Every year, 1 in 3 international students needs medical care while abroad — from a €30 GP visit for the flu to a $10,000+ ER bill in the USA. Knowing the emergency number (112 in the EU, 911 in the USA/Canada, 000 in Australia), having your insurance card ready, and understanding direct billing vs. reimbursement saves you time, money, and panic. Here is the step-by-step plan.

Step 1: Assess the Situation

Check our destination guides for country-specific healthcare details.

Emergency (Call NOW)

  • Severe chest pain or difficulty breathing
  • Heavy bleeding that won’t stop
  • Loss of consciousness
  • Severe allergic reaction

Urgent but Not Life-Threatening

  • High fever (above 39°C)
  • Suspected broken bone
  • Deep cut that may need stitches

Non-Urgent

  • Cold, flu, or mild fever
  • Minor aches and pains

Emergency Numbers by Country

CountryEmergency Number
🇩🇪 Germany112
🇺🇸 USA911
🇬🇧 UK999
🇦🇺 Australia000
🇨🇦 Canada911
🇫🇷 France15 / 112
EU-wide112

Step 2: Find a Doctor

Option A: Your Insurance’s Doctor Finder

Check your insurer’s website or app for in-network doctors.

Option B: University Health Center

Your first stop for non-emergencies. Most universities have on-campus health centers.

Option C: Ask for Recommendations

Ask fellow international students or your International Students Office.

Step 3: Prepare for Your Visit

What to Bring

  • Insurance card
  • Passport or ID
  • List of current medications
  • Medical history summary

Step 4: File an Insurance Claim

If you paid for treatment yourself:

What You’ll Need

  • Original receipts/invoices
  • Medical report
  • Prescription copies
  • Proof of payment

How to Submit

  • Mobile app (fastest)
  • Online portal
  • Email

When to Go Home

In rare cases, you may need repatriation for serious conditions. Contact your insurance’s 24/7 hotline.


Don’t wait until you’re sick to figure this out. Review your coverage now.

Written by

Student Insurance Team

Our team of insurance experts helps international students understand health insurance requirements across 29 countries. We provide clear, accurate guidance to make your study abroad experience smoother.

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