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What to Do if You Get Sick Abroad: A Student's Guide

Practical guide for students who get sick abroad. How to find doctors, use your insurance, handle emergencies, and get reimbursed.

··8 min read·Reviewed
Doctor with stethoscope in a clinical setting

What to Do if You Get Sick Abroad: A Student’s Guide

Every year, 1 in 3 international students needs medical care while abroad — from a €30 GP visit for the flu to a $10,000+ ER bill in the USA. Knowing the emergency number (112 in the EU, 911 in the USA/Canada, 000 in Australia), having your insurance card ready, and understanding direct billing vs. reimbursement saves you time, money, and panic. Here is the step-by-step plan.

Step 1: Assess the Situation

Check our destination guides for country-specific healthcare details.

Emergency (Call NOW)

  • Severe chest pain or difficulty breathing
  • Heavy bleeding that won’t stop
  • Loss of consciousness
  • Severe allergic reaction

Urgent but Not Life-Threatening

  • High fever (above 39°C)
  • Suspected broken bone
  • Deep cut that may need stitches

Non-Urgent

  • Cold, flu, or mild fever
  • Minor aches and pains

Emergency Numbers by Country

CountryEmergency Number
🇩🇪 Germany112
🇺🇸 USA911
🇬🇧 UK999
🇦🇺 Australia000
🇨🇦 Canada911
🇫🇷 France15 / 112
EU-wide112

Step 2: Find a Doctor

Option A: Your Insurance’s Doctor Finder

Check your insurer’s website or app for in-network doctors.

Option B: University Health Center

Your first stop for non-emergencies. Most universities have on-campus health centers.

Option C: Ask for Recommendations

Ask fellow international students or your International Students Office.

Step 3: Prepare for Your Visit

What to Bring

  • Insurance card
  • Passport or ID
  • List of current medications
  • Medical history summary

Step 4: File an Insurance Claim

If you paid for treatment yourself:

What You’ll Need

  • Original receipts/invoices
  • Medical report
  • Prescription copies
  • Proof of payment

How to Submit

  • Mobile app (fastest)
  • Online portal
  • Email

When to Go Home

In rare cases, you may need repatriation for serious conditions. Contact your insurance’s 24/7 hotline.


Don’t wait until you’re sick to figure this out. Review your coverage now.

Written by

Dr. María García-López

EU Student Insurance Editor

Editorial lead for EU mobility topics — EHIC, GHIC, Spanish Convenio Especial, French Sécurité sociale étudiante + mutuelle, Italian SSN.

  • Editorial lead — EU student mobility & insurance
  • Primary-source review: Seguridad Social, Ameli.fr, Ministero della Salute
  • Focus: EHIC/GHIC, Convenio Especial, Sécurité sociale étudiante, SSN